Support

At Rawson IT Services we offer a range of IT Support services to help cover all aspects of your IT system, ensuring it remains reliable, efficient and safe.

Regardless of where you are in your IT journey our expert engineers and consultants will be able to offer the most cost effective service for your business.

Using cutting edge software we are able to provide remote management and support to your systems and users. Our proactive monitoring will ensure that your infrastructure is running as smoothly as possible and pickup on developing issues before they become disruptive.

Our support services are tailored to your requirements including:
  • Phone, remote, and onsite support available
  • A team of qualified engineers to handle your support requests and changes
  • Proactive system monitoring
  • Cloud AntiVirus and firewall to protect your staff on the go
  • Customer portal to log, update, or close support requests or to simply see what we have live in our system for you
  • Supplying and installing hardware & software
  • Regular system health checks
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